HSBC Customer Service Address. HSBC Bank USA, N.A. New to HSBC Expat call: +852 2822 3225 Lines are open 24 hours a day, 7 days a week, 365 days a year. Ali Taufeeq, Director, Middle East Debt Capital Markets, HSBC, said: “Many industries, including airlines, need to undertake complex and gradual transformations to reduce their carbon emissions – and the financial sector has a responsibility to help them. From building prototype green cities 1 to investing in clean energy 2, the United Arab Emirates has made a clear commitment to sustainability for its future.In 2015, the government implemented the UAE Green Agenda 2015-2030, an ambitious strategy to transition to a low-carbon green economy in 15 years. In cases where the effort to reach settlement with the concerned institution is exhausted or the subject matter is pending for more than 15 working days with bank, whichever is earlier, the consumer then can submit a detailed complaint through the available channels of the Consumer Protection of the CBUAE, preferably online in our website. UAE. Working Hours: Saturday – Thursday: 8:00 am – 3:00 pm. United Arab Emirates Contact us To find out more about how you can leverage HSBC’s global expertise to enable your business to thrive, contact the relevant country team below. If this is not possible, we will fully investigate all the issues you have raised and aim to resolve them as quickly as we can, by speaking with you or writing to you. International . HSBC Premier Service Center. Click here to send us your compliments, suggestions or complaints. Attention: Mail stop NOE 1290 1 Corporate Drive, Suite 360 Lake Zurich, IL 60047-8945 Box 2013 Buffalo, NY 14240. PoP requirements in UAE, please contact your HSBC representative. Follow HSBC Expat on Facebook This link will open in a new window, Follow HSBC Expat on Twitter This link will open in a new window, Follow HSBC Expat on YouTube This link will open in a new window, Our website doesn't support your browser so please upgrade, Find answers to your queries or contact us for further help, View our international offices in Jersey and Hong Kong, Get card services information and support, Media, investor and corporate information. 87,796 likes. HSBC’s presence in what is now the UAE dates back to 1946. Please complete the short form below and a HSBC Relationship Manager will contact you shortly to further discuss your needs. You will receive a notification acknowledging your complaint / feedback and will be contacted within two working days. For operational requests and enquiries (including account maintenance, payments, HSBCnet, and trade transactions), please contact the HSBC Corporate Services team on +971 600 56 7003 or email corporateservices.uae@hsbc.com.The team is operational from 8am to 5pm Sunday to Thursday (except for the Trade team, which is available from 8am to 4:30pm Saturday to Thursday) Supported formats are .jpeg, .jpg, .png and .pdf - max file size is 3MB Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. In the event we are unable to provide an immediate solution to your complaint / feedback, you will be provided with a Complaint Reference Number, together with the approximate time frame required to resolve the matter. Contact Form. HSBC Bank Middle East Limited Call a Contact Centre: Personal Banking customers: 800 7 4722 within Oman or +968 24950601 outside Oman HSBC Advance customers: 800 7 5555 within Oman or +968 24950603 outside Oman HSBC Premier customers: 800 7 4666 within Oman or +968 24950602 outside Oman Commercial Banking: Contact your Relationship Manager or visit the Commercial Banking Department at the HSBC Head … Box 66, Dubai, UAE regulated by the Central Bank of the UAE for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority. Facebook is showing information to help you better understand the purpose of a Page. Our website doesn't support your browser so please upgrade. To raise your complaints, please CLICK HERE. If you have any questions, please contact your UAE HSBC representative or local HSBCnet Support Centre. In 1959 BBME was acquired by The Hongkong and Shanghai Banking Corporation Limited. For corporate information, including details of HSBC's presence and history in UAE, please visit www.about.hsbc.ae . HSBC use cookies to give you the best possible experience on our websites. Send us your compliments, suggestions or complaints, Careers, media, investor and corporate information. Our Contact Centre opening hours are changing. Social media channels @HSBC_UAE (opens in new window) @HSBCUAE ... Find contact details for HSBC Group media relations teams around the world. For all rewards enquires please visit the Support Centre within our Shop. Omeir Bin Yousuf Building, Opposite Etisalat building, Old Airport Road, Abu Dhabi, UAE. HSBC Personal Banking Customers (Inside UAE) 600554722. ALL RIGHTS RESERVED. HSBC Bank Middle East Limited UAE Branch, P.O. Brexit transition period - HSBC Expat will continue to service your banking needs during this period. Find answers to your questions or search our most popular help topics with our Help & Support centre on HSBC UK. Current and potential investors can find information about HSBC, including financial results, dividends, announcements and presentations, on our corporate website. Box 66, Dubai, UAE regulated by the Central Bank of the UAE for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority. Banking giant HSBC has revealed plans to create a global wealth management hub in the UAE by 2024. HSBC Bank USA, N.A. HSBC Bank Middle East Limited UAE Branch, P.O. Fax: +971 2 … Box 66, Dubai, UAE regulated by the Central Bank of the UAE for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority. Important: Before you submit this form, please read our privacy statement.By providing the information set out above and submitting this for, I/we consent to the collection , use and disclosure of the personal data provided in this form by HSBC Bank (Sri Lanka) Limited, its agents and authorised service providers, as well as relevant third parties in order to fulfil my "contact me" request* General complaints and queries. In the event you are not satisfied with our final response or 15 working days have passed since you first raised your complaint you have the right to refer your complaint to the Central Bank of UAE at the following email address: complaint@cbuae.gov.ae using any of the following channels. Bank. Corporate Banking General Terms and Conditions, HSBC UAE Corporate Tariff and Charges effective 1st Feb 2021, FATCA – For Foreign Account Tax Compliance Act, King Abdulla Bin Abdulaziz Al Saud Street – Al Bateen Area, Hamad Bin Abdulla Street – Mraisheed Area, Ali Bin Abi Taleb Street – Oud Altuba Area, Signatory / signing instructions amendment, Additional account opening / account closure, Technical Assistance and training related to HSBCnet. (02)8858-0000 from Metro Manila. HSBC’s presence in what is now the UAE dates back to 1946 when The Imperial Bank of Iran, a forerunner of HSBC Bank Middle East, opened its doors to the merchants and citizens of the Emirates. Box 2013 Buffalo, NY 14240. HSBC Bank Middle East Limited UAE Branch, P.O. HSBC Abu Dhabi Office. If you have been financially impacted by the coronavirus, please visit our coronavirus guidance page for information on how we may be able to help. P.O. You could also contact us by listed channels. Contact us Chat, call or make an appointment; Find a branch Find your nearest HSBC branch; About HSBC Careers, media, investor and corporate information; Tools and resources. United Arab Emirates Contact us To find out more about how you can leverage HSBC’s global expertise to enable your business to thrive, contact the relevant country team below. HSBC Bank Middle East Limited U.A.E Branch, P.O.Box 66, Dubai, U.A.E, regulated by the Central Bank of the U.A.E for the purposes of this promotion and lead regulated by the Dubai Financial Services Authority. Dubai Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. Contact us. Start typing branch name or location to find your bank. HSBC Tower (Customer Service Center) Address: HSBC Tower, Ground floor, Emaar Square, Downtown, Dubai, UAE. If you require support please get in touch, or if you have a friend or family member impacted by the changes, find out how to refer them to HSBC Expat. HSBC Premier customers call: +44 1534 616 313 HSBC Advance customers call: +44 1534 616 212, If you are in the UK call: 0800 085 2401 From outside the UK call: +44 1442 422 929, From the UK, Channel Islands or Isle of Man call: 0345 600 61 61, To apply for Freedom Plus and / or give instructions on funds call: +44 1534 606 389, To apply for the service call: +44 1534 616 055 Existing share dealing customers in the UK call: 03456 080 848 Existing share dealing customers outside of the UK call: +44 1226 261 090. In Australia +61 2 9005 8410 . 2018. For HSBCnet, Account Management and Corporate Card enquiries 1300 300 437. For Trade 800 HSBC TRADE (800 4722 87233). You will be contacted by the committed date with a full response. Need more time? Corporate Banking General Terms and Conditions; Download centre; HSBC UAE Corporate Tariff and Charges; HSBC UAE Corporate Tariff and Charges effective 1st Feb 2021 If you're new to HSBC, you can chat to us through Chat or Apple Business Chat. We may monitor and record calls to help us improve our service and for security purposes. All enquires will be responded to within 24 business hours. If you have been financially impacted by the coronavirus, please visit our coronavirus guidance page for information on how we may be able to help.. Brexit transition period - HSBC Expat will continue to service your banking needs during this period.Although there remains uncertainty, we believe HSBC Expat is well placed to continue to provide you with expat banking services. The deal comes just weeks after HSBC announced an ambitious strategy to help drive the transition to a net zero economy. Premier Banking. Find out more about the bank’s history, management and structure. PO Box 66 Dubai United Arab Emirates Personal (Toll free within the UAE): 600 55 4722 Personal (from outside the UAE): +971 4 228 8007 HSBC Premier Service Center. HSBC Bank Middle East Limited UAE Branch, P.O. Through our teams of relationship managers we connect businesses to opportunities, helping them to thrive and grow. Mortgages. Tel: 600 55 4722 within the UAE or + 971 600 55 4722 from outside the UAE. ... P.O.Box 66, Dubai, U.A.E, regulated by the Central Bank of the U.A.E and lead regulated by the Dubai Financial Services Authority. That’s why, we’re temporarily reducing our Contact Centre opening hours to Monday to Sunday, 7:00 - 21:00 UKT. UK 03457 60 60 60 COVID-19 update: Lines are currently open 8am to 6pm, Monday to Friday. VAT invoice requests. We will respond to your banking queries from 8am to 7pm, Monday to Friday, excluding Public Holidays, so if there's something you need to know, please send us a Tweet. Online banking, lost & stolen cards, security concerns and more HSBC is committed to providing the best customer service possible. Customer Type. Sometimes it may take a little longer to resolve matters – if this is the case, we will keep you updated on our progress throughout. Please note: Due to security purposes we will not be able to respond to emails via a personal email account.When submitting your enquiry please provide your HSBC external email address. If you do have a complaint, please get in touch with us we will reply to you within two working days. PO Box 66 Contact Info: Tel: New customer 600 554722 Mortgage customer Get HSBC Bank Middle East contact details such as address, phone number, website, latest news and more at Arabianbusiness Bank fees and charges queries. P.O. 1. HSBC Premier Customers (Outside UAE) +97142241000 . If you are not satisfied with the response you have received by lodging your complaint / feedback through the channels provided above, or if you do not receive a response within the time frame communicated, you may escalate the issue to the Customer Experience team by emailing uaecmb.customerexperience@hsbc.com. Following its withdrawal from Iran, the bank was renamed the British Bank of The Middle East (BBME). We may monitor and record calls to help us improve our service and for security purposes. Lines are open 24 hours a day, 7 days a week, 365 days a year. The next site will open in a new browser window or tab. +1-800-1-888-8555 domestic toll-free for calls outside Metro Manila through PLDT landlines. United Arab Emirates: 80001830251: United Kingdom: 08000489157: United States of America: 18339982278: Australia: 1800953852: Austria: 0800296718: Denmark: 80254085: France: 0800904636: Germany: 08000800116: Ireland: 1800948637: Italy: 0800582749: Netherlands: 08000238310: Switzerland: 0800894680 First Name. We want to play our part in safeguarding our customers, employees and wider community. We will respond to all genuine banking queries between 9am and 5pm, Sunday to Thursday, so if there's something you need to know, please send us a tweet. People. For Payments, HSBCnet and Corporate Debit/Credit Card support – 800 4407 Find the nearest HSBC UAE Branches . Page created - July 2, 2015. P.O. Contact us! HSBC Dubai HSBC Bank Building 312/45 Al Suq Road, Bur Dubai, Dubai, UAE Tel: +971 600 55 4722 Mortgages. Read more. Should you have any compliments, suggestions or complaints about the service you have received, please use one of the following channels. Email Address This form is for Business customers, if you are looking for assistance with Personal Banking click here. HSBC Premier Customers (Inside UAE) 8004320. Attention: Mail stop NOE 1290 1 Corporate Drive, Suite 360 Lake Zurich, IL 60047-8945 Available to current HSBC Bank Egypt customers and non-HSBC customers in Egypt, its purpose is to provide an additional channel for you to contact HSBC for any query resolution. HSBC Advance Customers (Outside UAE) +9714325 4573. The bank played a key role in the establishment of a banking sector across the MENA region. HSBC will provide any further updates in accordance with instructions from the Central Bank of the UAE. Open Monday to Friday 9am-7pm (AEST) For enquiries relating to trade or guarantees, please call: 1300 308 688 or +61 2 9006 5187 (Open Monday to Friday 9am-5pm, AEST) Contact Links. A good personal relationship with you as our customers is an important component of our corporate philosophy. (02)7976-8000 or +800-100-85-800 from overseas. Available to current HSBC customers and non HSBC customers. Available to current HSBC customers and non HSBC customers, its purpose is to provide an additional channel for you to contact us for any general personal banking queries. Box 22 Buffalo, NY 14240. Cheque related queries. HSBC Bank Middle East Limited has a complaint/feedback handling process in place, details of which are provided below. Box 66, Dubai, UAE regulated by the Central Bank of the UAE for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority. Tweet us @HSBC_UAE. HSBC credit card customers and other Personal Banking customers. Listening to what you have to say about services matters to us. Account Mandates. HSBC Bank Middle East: Know all about HSBC Bank Middle East company. Premier Banking. HSBC Commercial Banking operates in 54 countries and territories, covering the developed and developing markets that matter most to our customers. Please have your 10 digit PBN and six digit PIN to hand before you call. Although there remains uncertainty, we believe HSBC Expat is well placed to continue to provide you with expat banking services. Page Transparency See More. Contact details. In case we are unable to provide an immediate solution to your complaint / feedback, you will be provided with a Complaint Reference Number, together with the approximate time that will be required for resolution. Investor relations. HSBC Customer Service Address. Client Service Team. Key Findings . Its purpose is to provide an additional channel for you to contact HSBC for any query resolution. P.O. HSBC in the UAE. See actions taken by the people who manage and post content. HSBC Bank Middle East Limited U.A.E Branch, P.O.Box 66, Dubai, U.A.E, regulated by the Central Bank of the U.A.E for the purposes of this promotion and lead regulated by the Dubai Financial Services Authority. At HSBC, your opinions matter. In this list you can find the nearest HSBC UAE Branches location, contact and opening hours. Our Hong Kong office is open Monday to Friday from 9am to 5pm (excluding public holidays). We will always try to resolve your concerns there and then. HSBC reserves the right to contact you further regarding the submitted documents and could, at its sole discretion, request submission of physical originals/copies as it deems necessary. You will be contacted by the committed date with a full response. HSBC Advance Customers (Inside UAE) 8004420. We're always looking for ways to provide the best customer service, which is why we've created a new interactive customer care Twitter profile. Bank letters / confirmations. If you can't remember either of these options, please have your personal details with you as our agents may need to confirm your identity. Call us 24/7 – we’re here to support expats around the world. We may monitor and record calls to help us improve our service and for security purposes. Boasting a high percentage of expats from over 200 countries, the UAE is rich in culture, modernity and innovation. Contact Details. *For fees and charges related to the UAEFTS-IPI service, please contact your HSBC Representative. Mobile banking app You can chat to us on the HSBC Mobile Banking app quickly and easily. “The new year marks the 75th anniversary of the presence of the bank in UAE,” said Abdul Fattah Sharaf, group general manager, chief executive of HSBC in the UAE and head of international at HSBC … ** Subject to HSBC terms and conditions and its internal compliance guidelines. Box 22 Buffalo, NY 14240. Tel: +971 600 56 7004 (option 4) Email: corporateservices.uae@hsbc.com. A Customer Experience representative will contact you within two working days following receipt of your correspondence. © Copyright HSBC Bank Middle East Limited 2021. Our Christmas opening times are: 24 December 2020 - 8am to 4pm 25 December 2020 - Closed 01 January 2021 - Closed Calling from Overseas Mailing Address: P O BOX 242, Abu Dhabi, UAE. It's easy to share your ideas, stay informed and join the conversation. Abdulfattah Sharaf Group General Manager, Chief Executive Officer UAE & Head of International HSBC Bank Middle East Limited Head office address: PO Box 66, Dubai, United Arab Emirates Essentials HSBC Personal Banking Customers (Outside UAE) +9714228 8007. New to HSBC Expat call: +852 2822 3225 Lines are open 24 hours a day, 7 days a week, 365 days a year. HSBC’s presence in what is now the UAE dates back to 1946 when The Imperial Bank of Iran, a forerunner of HSBC Bank Middle East, opened its doors to the merchants and citizens of the Emirates. 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